Define Quality Planning
A quality plan describes how an organisation will achieve its quality objectives. It describes the quality objectives and specifies the quality assurance and control activities to be performed in day-to-day company operations. In the case of a software development organisation individual quality plans may be prepared for each software or systems engineering project.
An organisational quality plan is typically prepared by the Quality Manager and covers the following issues:
Quality objectives and goals
The overall objectives of the quality management programme together with measurable goals to be achieved
Quality management system scope
Who and what will be impacted by the quality management system. For example: process scope, product scope, organisational scope
Organisation & responsibilities
Organisational structure, reporting relationships and roles and responsibilities for quality
Resource requirements
Identification of the people and resources required to develop, use, maintain and improve the quality management system
Cost benefit analysis
A quality program cost benefit analysis addressing issues such as: the cost of poor quality, the cost to improve quality and the cost benefits to be achieved
Activities and deliverables
The quality management system elements will be produced/improved The quality management system development activities required
Schedule
The timeframes in which the work will be achieved together with major milestones for quality management system element delivery, review and deployment.
Risk analysis
An analysis of what could go wrong together with strategies for risk reduction.
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